To make a booking
To check availability you can call us on 01872 580 206, or you can send us an email via the enquiry form. Rates are nightly for your accommodation for up to 7 nights. If you stay 7 nights we offer a weekly rate. Regretfully we cannot always accept 1 or 2 night bookings. Most apartments are booked by the week during the summer holidays, but the minimum stay is 3 nights.
All bookings must be accompanied by a credit card*. Once we have confirmed our availability, to make a booking we require a 30% non refundable deposit, and completion of the booking form to be sent to us by post or email. When we have received your deposit and completed booking form, we will send you a confirmation showing the deposit paid and the balance remaining. The balance is payable on departure.
* We do not accept Diners and American Express.
Cancellation & booking amendments
Once a booking is confirmed, our cancellation policy requires 1 month’s notice and 2 month’s notice for bookings which fall into the school holidays. Cancellation includes shortening or moving booking dates. Bookings cancelled within the cancellation period will be charged for in full less any pre paid amount and VAT.
If you need to amend a booking outside of the cancellation period we will do our best to help you subject to suitable availability.
Please ensure your travel insurance is arranged at the time of booking.
Cancellation by us
We reserve the right to cancel your booking at anytime in the event of circumstances beyond our reasonable control. In the unlikely event of this happening, we will refund all money received by us in relation to your booking, however we will not be liable for any other loss incurred by you as a result of the cancellation.
Additional booking notes
We reserve the right to amend prices, facilities or services and the times that they are offered.
Additional children / occasional extra guests are charged for.
Smoking is not allowed on the property.
We do not accept dogs in the main house.
Late arrivals by prior arrangement.
Regretfully damage caused to fixtures and furnishings may have to be charged for.
Sundays
Our team has Sunday evening off and the dining room is closed. (Open 7 nights during July & August.)
The pool closes at 4pm and the office closes at 5pm. We are unable to accept arrivals after this time.
National Trust Donations
In Devon and Cornwall, the National Trust looks after:
371 miles of coastline (36% of the total)
338 miles of footpaths (including 179 miles of the long-distance South West Coast Path)
Over 100 coastal and countryside car parks, providing access to huge areas of woodland and heathland, to remote cliffs and coves, and to some of Devon and Cornwall's most popular unspoilt beaches.
How "Time Well Spent" works
A £1 voluntary donation will be added to your bill at the end of your stay. You can opt not to pay this - or to pay more if you wish. 100% of your donation will go directly to fund the work of the National Trust in this area.
The Rosevine will be making a similar donation.
Registered charity no 205846
